FAQ

  • What types of products can I find at Family Nails Spa?

    At Family Nails Spa, you can find a wide range of nail care and beauty products, including nail polish, gel sets, manicure and pedicure tools, skincare items, and much more. We cater to all your nail and beauty needs with products from top brands in the industry.

  • How can I make a purchase on your website?

    To make a purchase, simply browse our product categories or use the search function to find what you're looking for. Add the items to your cart, proceed to checkout, and follow the prompts to complete your payment securely. You will receive an order confirmation once your purchase is complete.

  • What payment methods do you accept?

    We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Family Nails Spa gift cards. All transactions are processed through secure payment gateways to ensure the safety of your personal information.

  • How can I track my order?

    Once your order has been shipped, you will receive an email with a tracking number and a link to track your package online. You can also log in to your Family Nails Spa account to view your order history and track the status of your current orders.

  • What is your return policy?

    We accept returns of unopened and unused products within 30 days of purchase. To initiate a return, please contact our customer service team with your order number and the reason for the return. Refunds will be processed to the original payment method once the return is received and inspected.

  • How can I contact Family Nails Spa for more information or assistance?

    For any questions or assistance, you can reach our customer service team via email on contact page. Our team is available to assist you with any inquiries related to our products, services, or your order.

Have questions? Our FAQ section at Family Nails Spa provides answers to the most common inquiries about our products, services, and shopping experience. Find the information you need quickly and easily.

We guarantee the quality
We guarantee the quality
Return within 30 days
Return within 30 days
Nationwide delivery
Nationwide delivery
Pick up
Pick up